We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@pakaromia.com Please note that returns will need to be sent to the following address: 2029 Amber Way, Windsor Mill Maryland 21244, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@pakaromia.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at  info@pakaromia.com

Return Process
You need to email us that you need to trade the item for reasons unknown (notice the specific justification behind trade) along you should submit evidence that you buy the item from us. Like the receipt of purchasing the item. The item should accompany the first bundle. At the point when you need to return a thing, we take no duty, charge.

Do you accept returns from these countries?

Yes, I accept returns

How can customers return products?

By mail

How will the customer receive the return label?
In case For defective products.

Download/print

In case for the customer remorse.

Download/print

How many days does the customer have to return the product?

30

The product condition for which you allow returns.

New

the currency to apply for this policy.

USD

How much is the restocking fee?

No Restocking Fee

How much will the customer have to pay for the return shipping?
In case for defective products.

No fees

In case for the customer remorse.

No fees

CONTACT US

Support 24/7 Available

Business Physical Address: 2029 Amber Way, Windsor Mill Maryland 21244, United States
Business Phone Number: +1 (443) 765-4446
Business Email: info@pakaromia.com
Business Available Hours: 09:00 AM To 05:00 PM EST Monday To Friday